Frequently Asked Questions

We use 100% High-quality Cotton fabrics.

The Flat Wristlet interface is 100% Polypropylene and the Scrunchie Wristlet elastic is 72% Polyester and 28% Rubber.

The keychain fobs are made from zinc alloy.

To preserve the highest quality:

• Do not wash.
• Do not bleach.
• Low temperature iron.
• Dry in shade.
• Do not wring.
• Do not dry clean.

When an orders is placed, we do state it can take 2-5 business days to be processed. Orders are shipped within 5-8 business days (doesn't include weekends or holidays).

Any rush orders, doesn't mean that it ships sooner, it's a guarantee from the carrier that your order will arrive quickly (depending on your location).

If your order has not been shipped after three business days, some reasons for the delay could include the following:

•       We are experiencing higher order volume during this time.
•       We are on vacation, which will be previously notified by email and social media.
•       Shipping address is outside of the continental United States.
•       A payment issue may have occurred while placing the order.

International customers are responsible for all duties, customs fee, taxes, and any additional tarrifs.

We recommend reviewing your local customs regulations or contacting your customs authority for more information on how duties and taxes are calculated and applied to your purchases.

If you need to cancel your order, you have a timeframe within 1 hour of purchase. After that, all orders will qualify and their processing time will begin.

We do our best to ensure the accuracy of every order that is shipped out. However, due to the nature of our business and products we sell, our products are not eligible for returns. No refunds are available on our personalized items.

Personalized items cannot be returned or exchanged because they are not able to be reused. If our products arrive damaged in any way, please contact us right away and we will be happy to assist you with this matter. Shipping costs are non-refundable.